We offer practitioners an accessible way to access training or refresh their knowledge on key concepts and core competencies in working with outcome measures and feedback tools, and in interpreting and using data to improve services. The bite-size modules are 10 and 30 minutes each, and our production pipeline includes training that look at using measures effectively and collaboratively with young people, interpreting data and helpful statistical concepts, and tackling common barriers to implementation.

Introduction to working with outcome and feedback measures

Explore the fundamentals of outcome and feedback measurement

Knowing the limited resources available to staff working to support children and young people’s mental health and wellbeing, and the pressures that arise in providing the best service possible, we decided to design the eLearning with non-specialised mental health staff in mind. It needed to be a taster of the basics of working with outcome and feedback measures, relevant for those who work in this area, those who need to know about them but may not work directly with children and young people.

We wanted to provide a training for those without access to specialised NHS training such as voluntary sector staff, data managers, researchers, administrators and those working in schools. We understood the need for it to be practical, simplified but substantial enough to demonstrate how staff can make realistic changes in their practice.

This free interactive short module aims to demystify and simplify the whole process of using outcomes and feedback measures to monitor mental wellbeing.

It features engaging activities and quizzes to illustrate how staff can choose and use measures to monitor wellbeing and how to analyse wellbeing information to drive improvement and demonstrate effectiveness.

Let's begin:

Read the instructions

Access eLearning module

Participants told us: 

"The eLearning module has really helped with developing my practice, understanding and supporting children's mental health is a focus for this year and measuring outcomes of the support we provide is our focus." 

"Mental health is always an area that can be complex so I am feeling much more confident in understanding wellbeing issues and how to support." 

"The module gave a good understanding of how to introduce measures. the interactive aspect was also useful to help me see what knowledge I have gained."

Choosing the right measures for your service or intervention

Explore and develop your understanding and skills on how to choose the right measure for your service or intervention

After this free 20 minutes module, you will be able to:

  1. Understand that different measures have different purposes
  2. Use a logic model to help identify what you need to measure
  3. Know where to find more information on specific measures and make the choice

Let's begin:

Provide your feedback



Using the MINDFUL Approach


The MINDFUL approach provides a model for discussing, interpreting, and using real-world outcome data in a responsible way. MINDFUL stands for:

  • M: Multiple Voices
  • I: Interpreting Differences
  • N: Negative Outcomes
  • D: Directed Discussion
  • F: Funnel Plots
  • U: Uncertainty
  • L: Learning Collaboration

After this short online module, you be able to use the MINDFUL approach to:

  1. Determine which groups of people should be part of the discussion
  2. Set clear ground rules for conversations
  3. Ensure there is enough time for all to reflect and absorb information presented
  4. Have an agreed process for making a decision, however imperfect the process is
Six steps of using measures effectively


After this free 20 minutes module, you will be able to: 

  1. Choose the best tool for the job
  2. Understand the measure
  3. Prepare to introduce the measures
  4. Use the measure to explore and to understand
  5. Prepare to give feedback and discuss results
  6. Plan ahead
Statistical considerations and statistical language


This training module consists of several important statistical concepts, which we will present with time stamps, so viewers can go to any section of the module that they would like to hear more about. We will cover:

  1. Reliable Change
  2. Effect Sizes
  3. Confidence Intervals
  4. Funnel Plots
  5. Causality and correlation
For Schools: Measuring and monitoring children and young people's mental wellbeing

Explore and develop your understanding of mental wellbeing and why schools should measure it

This 30 minutes video with CORC's Regional Officer Lee Atkins aims to raise awareness amongst school and college staff of the range of validated tools that are available to help measure subjective mental wellbeing amongst the student population.

This, in turn, will help school and college leaders make use of school and college level data to identify the mental wellbeing needs of students and determine how best to address these.

Efforts taken by schools and colleges to promote the physical and mental health of the student population creates a virtuous circle, reinforcing attainment and achievement that in turn improves student wellbeing, enabling students to thrive and achieve their full potential.

Let's begin:


Using service user feedback and outcome tools - training videos

CORC have developed the following videos to be used in training on the use questionnaire outcome measures used in CORC+ and CYP IAPT.

They are not intended to present perfect practice but rather to stimulate discussion. How might you do it differently or better? The scenarios are based on real clinical examples although the young people are played by actors in the videos. Copyright is owned by CORC and the therapists jointly who all give permission for the videos to be used in non-commercial training and CPD events.

The whole playlist of videos can be found on our YouTube Channel and on our website

Goal Based Outcomes Training Videos

Another series of videos has been developed by the Children's Wellbeing Practitioner (CWP) Programme in conjunction with the Anna Freud National Centre for Children and Families and the London and South East CYP-IAPT Learning Collaborative. The videos show examples of ways that practitioners and young people might work together to set and review collaborative goals. These videos are intended to provide examples of good practice and areas that could be improved; with the intention that they will facilitate discussions around goal setting. ​

The whole playlist of videos can be found on our YouTube Channel or our website

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