Registration & Payment

Can you clarify the cost per class or per year group?

For the 2020-21 school year, the cost for the pupil survey is £300+VAT for Year Groups 4 - 6 and £400+VAT for Year Groups 7-11. This is per year group regardless of size or school setting, including the Wellbeing Measurement Report, which will evaluate and summarise data per year group.

The staff survey costs £300 for a primary school or £400 for a secondary or all-through school.

Which year groups can be surveyed?

The approach is suitable for primary and secondary schools, with age-appropriate surveys for children from Year 4 to Year 11. However, we may look in future years to develop surveys for younger children and colleges. Please let us know which year groups you would want to survey and why, to help us to understand the need going forward.

Can Pupil Referral Units and Special Schools participate?

Unfortunately, we are not able to offer the pupil surveys to Special Schools and PRUs at this time. The staff survey is suitable for staff in all types of school.

Can colleges participate (post 16)?

The approach is suitable for primary and secondary schools, with age-appropriate surveys for children from Year 4 to Year 11.  We intend to develop college surveys in the future. 

What do the schools get? Is it just the pupil survey?

Schools get the following:

  • Access to an online survey version, a set of validated measures assessing children’s emotional wellbeing, mental health issues, and risk and resilience factors
  • Support from our team with webinars and guidance to help you
    • plan your approach
    • organise consent processes and data transfer
    • use the online survey
    • interpret and respond to your results
  • A feedback report analysing survey responses from your school, and benchmarking them against comparator data
  • Access to learning from the research undertaken as part of this project, which will be looking into the use of mental health and wellbeing surveys to support schools monitor wellbeing, including the feasibility of this approach

If you choose to also survey your school staff, the staff survey costs additional £300 for a primary school or £400 for a secondary or all-through school.

Is the offer just available in England?

The offer is available to schools within the UK – England, Scotland, Wales and Northern Ireland.

Can you please confirm the ages? I'm in Scotland so we don't work in years.


England and Wales


Northern Ireland


NC Year 5

Primary 6



NC Year 6

Primary 7



NC Year 7

S1 (First year)

Year 8 (1st Year)


NC Year 8

S2 (Second year)

Year 9 (2nd Year)


NC Year 9

S3 (Third year)

Year 10 (3rd Year)

Can schools in the Republic of Ireland sign up?

In principle we would be delighted to have Irish schools and colleges involved. However, it does appear that we would need to supplement our UCL Research Ethics Committee approval with a local ethical approval ( It is unlikely that we would have capacity to support this for schools/ colleges wishing to engage in the coming academic year within our current resourcing plan.

Is this available solely for schools or can other organisations use it e.g. youth services?

While acknowledging the importance of finding ways to seek the views of young people from a range of settings, at the current time the offer is available to schools and colleges. However, in future years we may look to extend so do let us know what your context is, and the numbers of organisations and children/young people involved, so we can build up an understanding of the need. We also offer bespoke support for education providers and other organisations.

If several schools are part of a federation do they pay once for total year group or separately for each separate school in the federation?

If each school requires a separate report then each school will sign up and pay separately. If the federation only requires federation level data, then only one payment will be required and information from all the schools will be collated into a single report. This payment is dependent on the size of the project in the local area and what elements of Wellbeing Measurement for Schools are required.

Do schools use the survey at regular intervals to map progress etc.?

The survey is designed to be used annually. If a school completes the survey every year, then progress can be captured over time.

If the survey was used in successive years would it be with the same year group or the next Year 5 group?

This would be a decision for schools to make. A school may wish to track the progress of a particular cohort over time or a regular snapshot of children in a particular year group. Future reports would enable for comparisons whichever approach was adopted.

Who would I contact to discuss the offer further?

Please email in the first instance.

Informing parents

What is the project’s purpose?

There are two purposes:

  • To help schools to review and support the wellbeing of their pupils, by providing schools and their partner organisations (e.g. local authorities, associated charities) with anonymised reports of survey findings
  • To carry out research into the use of wellbeing surveys in schools to support the wellbeing of pupils
Why is my child being invited?

Your child attends a school that has agreed to take part in this project. The parents and carers of all pupils in the relevant year groups are being contacted with this invitation.

What will happen if my child takes part?

Information about your child and other participating children that is already collected by your child’s school will be shared with the researchers and stored securely. The researchers will send a list of survey access codes back to the school, which will allow pupils who are taking part to access the online survey.

Your child will be invited to fill in the online survey about how they are feeling. The survey takes 15 minutes to complete on average. Here is a screenshot of the survey.

Does my child have to take part?

No. Taking part in the study is entirely voluntary. 

This project uses an opt-out model of consent from parents/carers. Pupils with opt-out consent from their parents/carers, can not participate in the survey. Your child's school must distribute hard copies or email our Parent Information Sheet to all parents and carers of the pupils in the participating year groups. After reading the Parent Information Sheet, parent/carers who are happy for their child to take part in the survey, do not need to do anything. 

It will be made clear to all pupils when they are given access to the online survey that they do not have to answer any questions that they don’t want to, and they do not have to take part at all if they don’t want to.

What are the possible benefits and disadvantages of taking part?

Your child’s school will receive an anonymised report of the survey findings to help them review and support pupil wellbeing.

There are no known risks or disadvantages to taking part, but if you feel that something has gone wrong with the conduct of the research and you wish to make a complaint, please contact the Principal Researcher, Jessica Deighton ( Following this, if you feel that your complaint has not been handled to your satisfaction, you can contact the Chair of the UCL Research Ethics Committee:

I noticed the range of survey questions and I would like to know what contingencies are in place should you identify that my child’s responses indicate that they are at risk.

In this project, we want to be clear that neither the research team or the schools are attempting to identify whether an individual child’s responses indicate that they are at risk. The focus of our reports produced for participating schools is to help identify areas of strength and challenge for school year groups as a whole. For this reason, all schools are asked to make pupils aware that their answers will not be seen by school staff, and to remind pupils of who they can speak to if they want to talk about anything that has come up. This is clearly set out in our guidance to participating schools, including a crib sheet for school staff introducing the survey to pupils.

Has any provision been made for supporting children should they be adversely affected by having to consider these questions?

Your understanding is correct that pupils do not have to answer the questions if they do not want to. At the beginning of the survey, they are presented with a page of information about the survey and can decide whether they want to proceed. This page also explains that they are free to stop at any time, without giving a reason. Any support that may be required to support any children who may be adversely affected by having to consider these questions would be the school’s local provision, which is made clear when the schools are administering the surveys, by reminding pupils of how to share concerns and access support if they need to.

I appreciate that the data are anonymised, and the details of the children will not be available to the researchers?

The data analysed during this project and the resulting reports and publications are anonymised. We would like to point out that in the Privacy Notice (page 3 of the parent information sheet) we explain that in order to work with schools to administer the survey and connect together the survey data with the information from schools that schools already collect about pupils, we use pupils’ first names, surnames and pupil ID numbers. These names and ID numbers are available to the small number of the researchers named at the top of the information sheet for the purpose of administering the survey and are not used in any analysis. They are stored in a secure environment and deleted after 1 year.

Have my questions and concerns as a parent been considered by the UCL Research Ethics Committee?

Yes, the UCL ethics reference number is 16139/001: Measuring wellbeing in schools and colleges.

My child’s school has agreed to take part in the survey. The information we were given as a family did not include any information sheets for children.

Ensuring participants understand the research is very important to us and a key part of our ethics arrangements, approved by UCL Ethics Committee. 

An information sheet for young people and session plan are included in the online survey as part of the assent process. It is made clear to young people that they can choose not to participate and can withdraw at any time. 

Participating schools are provided with guidance about introducing the survey to participants. This guidance supports school staff to answer any questions that may arise. The guidance is supported by a video which was co-produced with young people. 

Sharing pupil information

You are asking us to send you pupil information, how do we do this securely?

Please use the Data Template that we will share with you via email. The Data Template includes all necessary instructions to support you in completing it correctly.

After completion, please upload the password protected spreadsheet to the UCL Data Transfer Portal.

How is confidentiality maintained?

All data provided will be treated as confidential. The website that houses the survey will be completely secure and password protected. All survey data will be stored on a secure, password protected server. Only a member of the research team will have access to the identifiable data. Identifiable data will only be used to link different data sources. Once the data is linked, it will be anonymized and the analysis will be carried out on the anonymized data. All data will be collected and stored in accordance with the Data Protection Act 1998. Identifying information (e.g. children’s names) will only be used in order to match responses across different data sets and across different times (e.g. January 2018 and 2019). It won’t be used to identify individual children.

Does the management of the data comply with GDPR requirements?

The Measuring Wellbeing in Schools project involves the collection and analysis of data about participating pupils, including a 15 min online wellbeing survey. We (the researchers) have produced this privacy notice to provide parents of pupils with information about the data involved, and their rights in relation to it.

Please note the word “processing” is a broad term that refers to the collection, storage and analysis of data. All data will be processed in accordance with legislation called the General Data Protection Regulation (GDPR).

Findings from the surveys may be presented at conferences or used as part of publications such as booklets, academic articles and reports for school partner organisations (e.g. local authorities, associated charities).

No information presented or published will identify any pupils involved.

The project will include two types of data about your child, which will be connected together to create a general picture about wellbeing:

  • Child-reported surveys: This is to understand how children and young people feel about themselves, their friends and their school.
  • Information obtained from schools that schools already collect about pupils: gender, ethnicity, language group, free school meal eligibility, pupil premium eligibility and special educational needs. This is to understand if wellbeing is different for different groups of pupils.

To work with schools to administer the survey and connect together the two types of data, we will use pupils’ first names, surnames and pupil ID numbers. Once this part of the project is complete, we will create an anonymised data set that will not include any pupil names and will include anonymised ID numbers instead of pupil ID numbers.

All data analysis for the purposes stated above will be carried out using the anonymised data set.

I haven’t received the data transfer portal registration email

Please check your spam/junk mail folders. If it’s not there, please let the research team know by emailing us at or call us at +44 (0)20 7443 2225.

I have been trying to login to upload our data, however it is coming up with Invalid User Name and/or password

If you are sure you are using the correct username and password and it is still not letting you log in, please get in touch with us by emailing us at or call us at +44 (0)20 7443 2225. We will ask the technical team at UCL to issue a password reset.

The file is not uploading – the system still says ‘file uploading’ after 15 mins

This may be related to the browser you are using; older browser versions provide limited, if not no functionality with Data Safe Haven services. Please try using a different browser or different computer if possible. Preferred options are Firefox Mozilla, Google Chrome, or Internet Explorer version 11 or higher. If the upload still doesn’t work, please report it to the research team by emailing us at or call us at +44 (0)20 7443 2225.

How do I know when my file is uploaded? I didn’t receive a confirmation email.

Once registered, please do not forget your login details for the portal. To access the portal please visit and follow the steps below:

  • Click on Secure Folders
  • Click on the Upload Button. This will allow you to browse your documents and select the pupil data template. 
  • Please note there will be a brief green 'Upload Complete' notification at the bottom of the web page. You will not receive an automated email confirmation from the UCL Data Transfer Portal. 
What happens next after I uploaded the file?

After uploading the Excel spreadsheet with your pupil information, we will confirm with you if it passed all the validation checks and we can move on to the actual survey implementation. 

We will send your data contact a list of pupil survey access codes. The data contact will need to phone us on 020 7443 2225 to get a temporary password to download the survey access codes for all the pupils with consent.

Where can I find my school ID?

Your school ID is either the DfE number or URN number that provided when filling out the school template, which you received alongside the school agreement at the beginning of the programme.

Do I fill out the Pupil ID?

The pupil ID can be anything so long as it each pupil has a unique one. Other schools have used the ID used locally but it can be as simple as assigning everyone a number sequentially starting from 1. In the Pupil Template guide, the final page has a list of all the options for each column on the Pupil Data Template and what they mean.

What do all those different categories and acronyms mean in the Ethnicity, Language and SEN Provision column?

When the pupil data template is uploaded it must include only the pupils for whom parent/carer consent has been received by the school. All columns must be filled in for all pupils with consent, except for class_name, which is optional. When data is entered for a pupil, the required cells are highlighted red until they are filled in. Entries must comply with the options highlighted on Page 3 of the Pupil Template Guide. e.g. for a white British pupil, “WBRI” should be entered in the ethnicity column. “White - British” should not be entered and is only shown below for reference. Where columns include a “No” option, this must be entered to confirm an answer of “No”, rather than leaving the cell blank.

Implementing pupil survey

Are paper copies of the pupil survey available?

We cannot accept survey responses from pupils and staff that have been completed on paper. This is for two reasons: 1) There is clear research which shows that pupils and staff respond differently to questionnaires when they complete them on paper and when they complete them on a computer. Having a combination of the two methods of completion in a sample will add a confound into the data (make it more difficult to interpret); 2) There will be over 100 hundred schools completing the survey, for practical reasons we need to stick to a consistent approach. However, if you would like a copy of the pupil survey to share, you can find it here.

What is the staff commitment needed for completing the survey & engaging in the project?

We recommend that schools nominate a school lead who will liaise with us and who will be responsible for the administration of the pupil and staff survey. 

How long does it take to set up the pupil survey?

We suggest schools plan implementation of the survey in advance as various arrangements might be required, e.g. scheduling the survey period into the school’s calendar, booking IT suites or library computers.

You should expect that the survey completion will take a whole lesson. This includes time to introduce and explain the survey to the pupils, to answer any questions, and to get pupils set up on computers.

We suggest booking at least one additional lesson slot, to include any pupils that might miss their intended slot due to school absence.

How do pupils access the survey?

Pupils will complete the survey online, so please ensure that the website housing the survey is not blocked by your school computer. You might want to add the survey link to your school’s ‘white list’. We recommend that you make it available either as a shortcut on the pupils’ desktops (please see forthcoming document on how to make a shortcut) or as a link on a school’s Intranet. Please ensure that you test the questionnaire on an account that will be used by the pupils.

The survey link for the survey is:

Schools should also start thinking about what the children who will not be completing the survey will be doing during the session and what alternative activities might be made available for those who may complete the survey early in the allotted class/session.

How is this information saved and shared with you?

Only authorised individuals in the research team who are working with schools to administer the survey will have access to pupil names and pupil ID numbers. The research team may collaborate with selected academic experts or students to analyse the anonymised data set, where such collaborations are determined to be beneficial for the purposes stated above. Pupil data will always be kept confidential and will be collected, stored and analysed using secure computer systems.

With regards to the right of access, if pupils or parents would like to more about the categories of data about them or their child being processed, please contact the research team at

How do I explain the survey to my pupils?
How long will it take for pupils to complete the survey on average?

15 minutes on average (based on the example of the three questionnaires to be used with primary and secondary schools, which are Me & My Feelings, Student Life Satisfaction Scale and Student Resilience Survey).

During our piloting phase, in which we piloted the survey with a number of schools in Oldham, on average the survey took pupils 18 minutes, with the fastest pupils completing it in 10 minutes, and the slowest in 40 minutes. Please factor in time around the survey itself, however, for preparing pupils for the survey (e.g. briefing them on what the survey is and what is expected from them, logging in, etc.). You should expect this to take up an entire lesson.

Can both pupil and staff survey be completed on iPads?

Yes. The both pupil and staff survey are forms on a web pages, so it will work fine on an iPad, however the text might be a bit small for some pupils and staff. On iPads, the survey may work better in landscape mode (rather than portrait), so the pages aren’t so narrow and the text on each line will be slightly larger.

As always, we strongly recommend that schools try the survey out using the test passwords (test1, test2… test10) on their intended hardware, whether it’s a desktop or iPad, before going ahead with the surveys.

Have a look here to see a screenshot of the survey.

Is it ok for staff to help and support pupils while they are completing the survey, in particular with regard to EAL children or those with a lower reading age/understanding?

Yes, absolutely. Please provide whatever support you would normally to your pupils. Having supported pupils in understanding the question and response options, please ensure they are given plenty of space and time to select their answers privately (e.g., look away or move away).

Case Study - Using surveys to measure wellbeing in schools: How to get a good response rate.

Is there identifiable info in the pupil survey?

Pupils log in using a secure access code, they do not enter any personally identifiable information. This code is unique to the child and identifies the child’s data within the data safe-haven for analysis purposes. This information is not available to individuals or schools.

Ensure that you have received the individual survey access codes for your pupils. 

Make sure that the survey access codes have been downloaded and are in the right order (you may want to book admin support, to get passwords in the right class or year group order). Think ahead of time about how you are going to hand out the passwords in the survey session- some prefer to print out the pupil passwords and give them out to pupils on a piece of paper or sticker (if you choose this option, print out a master list for the survey session as well).

Reporting back

What will survey feedback reports for schools provide and how are they useful?

Once the survey period is over, the data will be analysed by our research team and we will provide schools with individual feedback reports. The feedback will go through individual schools’ data from each of the areas of the survey, including pupils’ positive wellbeing, behavioural and emotional difficulties, the presence and strength of protective factors (such as perceived support at school, home and in the community), and ability to deal with stress and manage emotions. We will benchmark schools’ own data against that of other schools to provide some sort of gauge. All feedback is at school and/or year group level to protect individual pupils’ anonymity.

The feedback to schools can usefully provide schools with a snapshot of the state of the strengths and challenges for their pupils and highlight areas to target for prevention or support. However, as the surveys can be repeated year on year, schools will also be able to see trend data (i.e. how responses from pupils in the school are changing over time) or use the data to gauge the impact of support they are providing to pupils. Eventually, schools will be able to use survey data alongside other information that they hold about their pupils (e.g. age, gender, ethnicity) to create a more nuanced picture of the psychological wellbeing and needs of their pupils.

Young people consulted in the development of Wellbeing Measurement for Schools feel that pupils should be included in discussions around the feedback, particularly to plan activities and approaches to raise awareness of strengths or difficulties the report may highlight.

Additionally, data gathered can be used to send a positive message to parents, Ofsted and governors that the school has the broader wellbeing of pupils at its core and can be used as evidence of good practice.

When will my school receive their report?

During your registration, your school should have decided by when they would like their report: 

  • End of November (surveys to be completed by end of October)
  • End of January (surveys to be completed by end of December)
  • End of March (surveys to be completed by end of February)
  • End of April (surveys to be completed by end of March)
  • End of June (surveys to be completed by end of May)
  • End of August (surveys to be completed by end of July)
Do teachers/the school get information from the measures for individual pupils, or for the population, or both?

The information provided back to schools in the feedback reports will be at the level of the population, with the school year group being the unit of analysis. Neither the school nor teachers will see information from the wellbeing measures for individual pupils.

If the survey flagged that a child was having mental health or wellbeing difficulties, how does this link to support for young people?

The project has been designed for children to be aware that their answers are confidential and will not be seen by their parents or teachers. The teachers facilitating the survey within a school will be provided with a crib sheet of information to prepare and read out to pupils before they undertake the survey. This will include letting pupils know about who they can contact if they would like to talk to anyone about how they are feeling.

Are any interventions offered to address whatever is highlighted by the survey?

The Anna Freud National Centre for Children and Families and the Child Outcomes Research Consortium (CORC) are involved in the design of a range of interventions to support wellbeing and resilience in school (e.g. Education for Wellbeing, Emotional Health Check). Although interventions are not built into this particular approach, we would be happy to discuss options for schools to link with other work and bespoke CORC school support. Furthermore, the webinars/guidance in this project will include signposting to relevant resources on approaches for schools to consider in light of their feedback reports (e.g. Mentally Healthy Schools website).

Resources on CORC website

Schools in Mind website

Staff Survey

Why are we doing this project?

EBPU is working with your school and other schools across the UK.  All staff working with children and young people at your school are being asked to complete this survey so that we can better understand staff wellbeing and staff support, as well as staff skills and confidence in supporting children and young people’s wellbeing.

The results of this survey will help us and your school to understand the wellbeing of staff at your school and some of the factors that may influence this.

Why have I been chosen?

As you are employed in a participating school, we are asking staff to volunteer to take part in this research project.

Do I have to take part?

No, it is up to you to decide if you would like to take part. If you do decide to take part, please tick the boxes below.

What does ‘taking part’ in this research project involve?

If you agree to take part, you will be asked a number of survey questions. The survey explores professional confidence and ability to support children and young people’s mental health and wellbeing and the wellbeing of staff at your school. 

What are the disadvantages of taking part?

There are no known risks or disadvantages to taking part in this questionnaire.  If any risks or disadvantages become known during the research, you will be informed straight away.

What are the possible advantages of taking part?
  • Your school will receive an anonymised report of the survey findings to help them review and support staff wellbeing.
  • It may help us to understand more about how schools can support staff and help them to support young people
What happens if something goes wrong?

If you wish to complain or have any concerns about any aspect of the way that you have been approached or treated by members of staff, please contact Nick Tait at If you then feel that your complaint has not been handled to your satisfaction, you can also contact the Chair of the UCL Research Ethics Committee at

Will information about me be kept private?

Yes, all data collected in the survey are stored in secure systems that are only accessible to authorised members of the project team.

The survey will not ask for your name, date of birth or contact details. To help us analyse the data, you will be asked to optionally provide your place of work, broad role within the school/college, gender, ethnicity and age group.

We take great care to report the survey results only in an anonymised form.

What will happen to the results of the research project?

We will share what we find out with the school and other partners involved in the project.  We may also share it at conferences, in academic publications, reports, and through websites, social media channels, and newsletters. All data used will be completely anonymized and you will not be identified in any publication.

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